Strategic SOC consultancy since late 2023: from services not yet formalised into a catalogue to a proceduralised MSSP, with workflow automation, a catalogue structured into Blue, Purple and Red teams and a European data-sovereignty focus.
Evidence
- Proceduralisedoperating modelfrom an SOC with no documented processes to documented runbooks, policies and catalogue
- Since late 2023engagementcontinuous strategic consultancy, third year ongoing
- European sovereigntypositioningdata-sovereignty focus for higher-complexity contracts
Challenge
Bullhost had an operational SOC with strong technical capability, but without a formalised professional structure: no documented procedures, services not yet catalogued and no capacity to compete for demanding or larger clients. The technical knowledge was there, but the operation was not packaged as a sellable managed service.
Approach
Strategic SOC consultancy that started in late 2023, with ongoing accompaniment (now in its third year). Redesign of operational processes and procedures and drafting of runbooks. Definition and structuring of the service catalogue into three teams —Blue, Purple and Red— with SLAs and commercial models. Orientation towards European data sovereignty and active support in commercial positioning to reach higher-complexity contracts. This was consultancy and strategic accompaniment: we did not run Bullhost's day-to-day SOC operations.
Outcome
“At Bullhost we greatly value having chosen Hodeitek as our development partner, as they bring great value to our SOC. Thanks to their automations we have optimised our detection and response processes, significantly reducing manual tasks through workflow orchestration and thereby improving the operational efficiency of our cyber-intelligence team.”