- We are committed to protecting the privacy of our users. This policy outlines how we handle your personal data in compliance with the General Data Protection Regulation (GDPR) and Spanish data protection laws.
2. Information We Collect
- 2.1 Personal Data: Personal data refers to any information that identifies you as an individual. It includes, but is not limited to, your name, email address, postal address, phone number, and payment details. We collect personal data when you register on our site, place an order, subscribe to our services, or communicate with us.
- 2.2 Usage Data: We collect information on how our website and services are accessed and used. This may include information such as your computer’s IP address, browser type, browser version, the pages of our site you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
3. How We Use Your Data
- 3.1 To Provide and Maintain Our Service: We use your data to operate our website effectively and provide you with our services.
- 3.2 To Personalize Your Experience: We use data to understand how our users use our services, which helps us to improve and customize our offerings.
- 3.3 Communication: We use your data to communicate with you, respond to your inquiries, and send you service-related notifications.
- 3.4 Marketing: With your consent, we may use your data to send you promotional materials about our services. You can opt out of receiving these communications from us at any time.
4. Lawful Basis for Processing Personal Data
- 4.1 Consent: We process certain data based on your consent, which you can withdraw at any time.
- 4.2 Contractual Necessity: We process personal data as necessary to fulfill our contractual obligations to you.
- 4.3 Legal Obligations: We may process personal data to comply with our legal obligations.
- 4.4 Legitimate Interests: We process personal data when it is in our legitimate interests to do so, and when these interests are not overridden by your data protection rights.
5. Data Protection and Security
- 5.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We regularly review and update our security practices to ensure the safety of your information.
- 5.2 Data Breach Procedures: In the unlikely event of a data breach, we will promptly notify the appropriate authorities and affected individuals in compliance with applicable legal requirements.
6. Sharing and Disclosure of Personal Data
- 6.1 Third-Party Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are bound by confidentiality agreements and are not permitted to use your personal data for any other purposes.
- 6.2 Legal Requirements: We may disclose your personal data where required by law or subpoena or if we believe such action is necessary to comply with the law, protect and defend our rights or property, or ensure the safety of our users or the public.
- 6.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you of any such deal and outline your rights regarding your personal data.
7. International Data Transfers
8. Your Data Protection Rights
- 8.1 Access, Update, or Delete Your Data: You have the right to access, update, or request deletion of your personal data directly within your account settings section or by contacting us.
- 8.2 Object, Restrict, or Withdraw Consent: You have the right to object to our processing of your personal data, request the restriction of processing, or withdraw your consent at any time.
- 8.3 Right to Data Portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable format.
10. Exercising Your Data Protection Rights
- 10.1 Contacting Us: To exercise any of your data protection rights, please contact us using the information provided in the ‘Contact Us’ section of this policy.
- 10.2 Response Time: We aim to respond to all legitimate requests within one month. Occasionally, it may take us longer if your request is particularly complex or you have made several requests.
11. Cookies and Tracking Technologies
- 11.3 Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
12. Links to Other Sites
- 12.1 External Links: Our service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site.
13. Contact Us
- [email protected]
- 0034 747 42 45 03
- 13.2 Feedback: We welcome your questions, comments, and feedback about privacy or any other issue.